SHIPPING & RETURNS
*Due to the high volume of orders during holiday season you may experience extended processing time up to 7 business days.
(Merchant) Seller Return Policy
When you order from a seller your return will be sent back to the seller instead of ShopatKonus. Seller return policies may vary. Some items do not qualify for return. For most items, those not on sale, you generally have 14 days after you receive the product to return it. After 14 days from receipt of product, returns and exchanges will not be accepted.
shopatkonus.com offers free standard ground shipping on orders over $69, excluding taxes, shipping charges and any other offers or adjustments. This offer is valid in 48 continental U.S. but not valid in Alaska, Hawaii and all other U.S. Territories. We currently do not ship to APO/FPO.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
ITEMS PUCHASED THROUGH PROMOTIONAL DISCOUNT ARE NON REFUNDABLE.
Items Not Eligible for Refund or Store Credit:
All mark down items are final sale. Final sale items are non-refundable and cannot be returned for exchange or credits.
Items purchased using a promotional discount code may only be returned for store credit.
FINAL SALE ITEMS
Products marked as final sale cannot be returned or exchanged. All sale items are final sale